The State Of Digital Business In Asia Pacific In 2014

August 22nd, 2014

Clement Teo

With contributors:

Dane Anderson , Zhi-Ying Barry , Nigel Fenwick

Summary

Forrester believes every business must transform into a digital business. Digital businesses continuously exploit digital technologies to both create new sources of value for customers and increase operational agility in service of customers. In Asia Pacific, CIO success in driving digital business transformation has been spotty, with some countries and industries taking an early lead. This report provides a snapshot of digital business progress in Asia Pacific to help CIOs map their organization's performance against the market. We also examine digital business strategy and best practices to help you deliver a superior customer experience and to drive the agility and operational efficiency you need to stay competitive.

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This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.