Report

The Australia Superannuation Customer Experience Index, 2019

How Australian Superannuation Firms Earn (But Mostly Lose) Loyalty With The Quality Of Their Experience
April 1st, 2020
With Contributors:
Seles Sebastin
and Bill Nagel

Summary

How well do leading superannuation (retirement benefit fund) firms earn loyalty with the quality of their customer experience (CX)? This report reveals the complete rankings of seven superannuation firms that we analyzed as part of the Australia CX Index

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