Wave Report

The Forrester Wave™: Cloud-Based Dynamic Case Management, Q1 2018

The 11 Providers That Matter Most And How They Stack Up

March 8th, 2018
With contributors:
Glenn O'Donnell , Robert Perdoni , Diane Lynch

Summary

In our 23-criteria evaluation of cloud-based dynamic case management (DCM) providers, we identified the 11 most significant ones — AINS, Appian, bpm'online, DST Systems, Eccentex, Hyland, IBM, Newgen Software, OpenText, Pegasystems, and TIBCO Software — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations (I&O) professionals make the right choice.

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