The Forrester Wave™: Healthcare CRM Providers, Q1 2020

The Seven Providers That Matter Most And How They Stack Up
March 12th, 2020
With Contributors:
Annalise Clayton
Paul-Julien Giraud
Sara Sjoblom
and Peter Harrison


In our 31-criterion evaluation of healthcare CRM providers, we identified the seven most significant ones — Creatio, Healthgrades, Microsoft, Pegasystems, Salesforce, SugarCRM, and Welltok — and researched, analyzed, and scored them. This report shows how

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