Wave Report

The Forrester Wave™: Recurring Customer And Billing Management, Q3 2017

Customer-Centric Billing Solutions Move Beyond Subscriptions To Enable Recurring Customer Relationships

July 31st, 2017
With contributors:
Fiona Swerdlow , Liz Herbert , Michele Pelino , Brendan Miller , John Bruno , TJ Keitt , Paul D. Hamerman , Duncan Jones , Meredith Cain


In our 35-criteria evaluation of recurring customer and billing management providers, we identified the nine most significant ones — Apttus, Aria Systems, BillingPlatform, Digital River, goTransverse, Oracle, SAP Hybris, Vindicia, and Zuora — and researched, analyzed, and scored them. This report and the associated downloadable tool show how each provider measures up and helps digital business strategy professionals choose the products that best fit their needs.

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