Wave Report

The Forrester Wave™: Specialized Insights Service Providers, Q3 2018

The Nine Providers That Matter Most And How They Stack Up

September 19th, 2018
Jennifer Belissent, PhD, null
Jennifer Belissent, PhD
With contributors:
Matthew Flug , Gene Leganza


In our 20-criterion evaluation of specialized insights service providers, we identified the nine most significant ones — Alibaba Cloud, Fractal Analytics, Genpact, IBM, Opera Solutions, SAP, Telefónica, Teradata, and Tiger Analytics — and researched, analyzed, and scored them. This report shows how each provider measures up and helps customer insights (CI) professionals make the right choice.

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