Forecast Report

US Mobile Phone And Tablet Commerce Forecast, 2013 To 2018

Mobile Phone And Tablet Commerce Will Hit $114 Billion In 2014

May 12th, 2014
With contributors:
Carrie Johnson , Susan Wu , Douglas Roberge , Laura Naparstek

Summary

Forrester estimates that 29% of all online retail sales in the US will be transacted on smartphones and tablets by the end of 2014. Media goods (e.g., video, music, books), clothing, and consumer electronics account for the majority of the approximately $86 billion in mobile phone and tablet eCommerce sales, and an additional $28 billion will be sold on these devices in other categories such as travel and food-services/restaurant ordering, which are not part of Forrester's definition of online retail.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.