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For Enterprise Architecture Professionals

Update 2010: Topic Overview: Enterprise Content Management

July 16, 2010

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Why Read This Report

Enterprise content management (ECM) continues to attract interest from organizations trying to manage the explosion of unstructured content. Enterprises want three things from ECM: to help make content more findable and more actionable; to mitigate content-related risks and aid compliance efforts; and to make content available for external constituencies, such as customers, partners, and prospects. The ECM suite remains the ideal for most IT organizations. But in reality companies use a variety of solutions from multiple vendors to handle business, transactional, and persuasive content. This topic overview report is intended to give readers a resource for links to Forrester's latest thinking on ECM and adjacent markets.

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  • Enterprises Continue To Invest In ECM
  • The ECM Suite Remains More An Ideal Than A Reality

Table of Contents

  • ECM: Why It Still Matters
  • Forrester's Take On ECM
  • ECM Comes In Many Flavors
  • The Basics
  • Best Practices
  • Trends And Forecasts
  • Strategic Reading
  • Vendor And Product Selection
  • For More Information

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