Report

Voice Of The Customer Vendor Landscape, 2017

Twenty-Nine VoC Vendor Profiles Will Kickstart Your Selection Process
September 5th, 2017
With
Faith Adams
and Scott Ross

Summary

Companies use voice-of-the-customer (VoC) programs to collect and analyze customer feedback, inform customer experience (CX) improvements, and track the results of those improvements. To manage the complex challenges involved with running VoC programs, CX

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