Report

Why The Home Depot Wins At Mobile Web

March 5th, 2018
With Contributors:
Brendan Miller
Jennifer Wise
Olivia Morley
and Rachel Birrell

Summary

Most retailers embrace mobile, but currently many merely check the boxes on features and functionality. Few go to the next level, consciously constructing an experience that meets customers' explicit as well as implicit needs. The case of The Home Depot i

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