Trends Report

All Architecture Must Deliver Business Outcomes

Evolve Architecture Maturity From Risk To Revenue

February 7th, 2024


Ground your enterprise architecture (EA) value proposition in business outcomes. Start with EA’s role in managing technology risk, and then move to cost-efficiency. Continue with customer and employee experience (CX/EX) and acceleration of value delivery to become a trusted advisor that identifies key business opportunities.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.