Summary
Forrester’s model for tech maturity derives directly from our customer obsession maturity research. Since 2015, Forrester has demonstrated the tight link between customer-obsession-defined demand for technology and IT’s current maturity. Your tech strategy must mature to enable your organization to successfully press forward on new market, experience, and operations opportunities. This assessment measures your organization’s level of business demand for future fit technology by using scores across your organization’s overall business leadership, strategy, and operations. This determines the maturity of your tech strategy.
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