Trends Report

Banks Must Combine And Integrate Services For SMEs Before Their Competitors Do

January 20th, 2020

Summary

Banks need a new vision for small and midsize enterprise (SME) banking, as open banking and service delivery methods mean the end of the SME banking market and the rise of a broader SME services market. Your bank’s culture, structure, and capabilities for SMEs will face scrutiny as you adapt to new ways of working with and for SMEs. AI can help reveal SME clients’ banking needs and reduce friction in meeting those needs.

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