Trends Report

Best Practices For Commerce Platform Migration

Use Seven Tactics To Adopt A New Commerce Platform

March 8th, 2018
BE
Bruce Eppinger
With contributors:
Fiona Swerdlow , Meredith Cain , Peggy Dostie

Summary

Delivering outstanding digital commerce experiences means focusing on the customer and innovation. To meet ever-rising customer expectations, 57% of retail digital business decision makers whom we surveyed have made the painful decision to replatform their eCommerce system within the next 18 months. Replatforming comes at an expensive and organizationally disruptive price. This report provides seven strategies to help digital business pros manage a successful and less disruptive replatforming of an eCommerce system.

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