Best Practice Report

Beyond Productivity: The Case For A New EA Performance Approach

Forrester’s Balanced Scorecard For EA

September 16th, 2022
With contributors:

Summary

Although enterprise architecture (EA) teams have historically struggled to communicate their value to the organization, few EA practices track key metrics that measure and communicate EA’s actions and the value it delivers. An EA Balanced Scorecard provides a holistic, multidimensional view of the EA practice by connecting key measures and metrics to the values of the organization and EA stakeholders.

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