Best Practice Report

Business Capability Views: Business-Model-Aligned

Use Forrester’s Business Capability Framework To Drive Strategic Impact

May 7th, 2024
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
Sam Higgins, Principal Analyst
Sam Higgins Principal Analyst
With contributors:
Frederic Giron , Chiara Bragato , Bill Nagel

Summary

By combining Forrester’s business capability framework with the business model canvas, technology executives and business architects can gain a comprehensive understanding of their organization’s core capabilities, identify gaps and opportunities for innovation, and prioritize capability investments based on their impact on the enterprise’s business model. This report highlights the benefits of such an approach, including improved strategic alignment, enhanced decision-making, and the ability to foster a culture of continuous improvement and innovation in the context of an evolving business model.

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