Best Practice Report

Business Capability Views: Network Analysis

Use Forrester’s Business Capability Framework To Deliver On Strategic Objectives

May 9th, 2024
With contributors:
Frederic Giron , Chiara Bragato , Bill Nagel


Business capability network analysis is a powerful tool to align capability investments with strategic priorities, optimize capabilities, mitigate risk, and foster stakeholder collaboration. By using Forrester’s business capability framework to highlight the relationships and dependencies among capabilities, technology executives can assess the impact of business and IT decisions, identify capability synergies and conflicts, and make informed choices that support the organization’s long-term goals. This report provides insights into the key questions, benefits, and critical discussions enabled by the business capability network view.

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