Summary
Faced with disparate policing systems, corresponding silos of data, and degraded data quality, Australia's Queensland Police Service (QPS) launched a large-scale police records management and analysis overhaul to revive its police operational, tactical, and officer productivity. To secure user engagement and enhance incident management and analysis capabilities, QPS needed to seamlessly integrate enterprisewide geographic information systems (GIS) technology for data capture, visualization, analytics, and standardization of data handling. Queensland found success by honing key best practices in data quality management, vendor management, usability, and meaningful analysis. Since launching these efforts, QPS has realized significant gains in the community.
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