Summary
External demands, such as customer and competitive shifts and internal operational changes, drive business change. Business architecture (BA) methods and techniques can help analyze these demands and clarify the changes the business need to make. The challenge for BA leaders and business-focused enterprise architecture (EA) professionals lies in embedding effective processes and delivering appropriate deliverables in the broader practice of business change. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We are now updating it to reflect our most recent thinking on the future role of business architecture within firms.
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