Employees In Government Experience Burnout

September 19th, 2023

With contributors:

James McQuivey, PhD , Angelina Gennis , Jonathan Roberts , David Brodeur-Johnson , Aidan Riga , Tyler Castro , Bill Nagel

Forrester’s burnout framework segments employees based on their engagement and burnout levels; here, we compare public sector employees with their private sector counterparts. Red-Zone employees, who are highly burned out and disengaged, and Coasters, who lack the drive to overperform or commit to their organization, are both more prevalent in the public sector. Tired Rockstars, highly engaged employees experiencing burnout, are at risk of becoming disengaged, withholding their talents, and even leaving the public sector if their expectations are not met. This report examines the causes and effects of burnout and what government leaders must do to help public sector employees thrive.

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