Summary
Excellence in customer experience and business operations is often a matter of timing, and proactive timing is a matter of interpreting and responding to business events. Event-driven architecture (EDA) has been around for 20-plus years, but as its adoption accelerates, so do mistakes. This report describes five of the biggest mistakes we see with event-driven approaches and how to avoid them.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).