Best Practice Report

Event-Driven Architecture Improves Commerce Tech Efficiencies

Moving Away From Batch Integration To Cure The Customer Experience Nightmare

April 15th, 2024
David Mooter, Principal Analyst
David Mooter Principal Analyst
Emily Pfeiffer, Principal Analyst
Emily Pfeiffer Principal Analyst
With contributors:
Fiona Swerdlow , Delilah Gonzalez

Summary

Batch processing has long been a staple for digital commerce systems, and today’s customer expectations have pushed it to its breaking point. Enter event-driven architecture, which gives retailers the real-time data they need to deliver experiences that maximize customer satisfaction and optimize business operations. This report describes the pain points of batch processing and demonstrates how event-driven architecture is an ideal solution.

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