Best Practice Report

Event-Driven Architecture Improves Commerce Tech Efficiencies

Moving Away From Batch Integration To Cure The Customer Experience Nightmare

April 15th, 2024
With contributors:
Fiona Swerdlow , Delilah Gonzalez


Batch processing has long been a staple for digital commerce systems, and today’s customer expectations have pushed it to its breaking point. Enter event-driven architecture, which gives retailers the real-time data they need to deliver experiences that maximize customer satisfaction and optimize business operations. This report describes the pain points of batch processing and demonstrates how event-driven architecture is an ideal solution.

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