Report

Evolving To A High-Performing, Service-Driven IT Operating Model

Using The Forrester High-Performing IT Operating Model To Reposition Your IT Operating Model
August 18th, 2021
With Contributors:
and Emily Stutzman

Summary

Read this case study to learn how the provider used Forrester’s framework to deliver on its mission and realize its purpose while improving cost effectiveness and IT staff morale.

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