Summary
HDFC Bank and Vitality deliver personalized banner ads, calls to action, and desktop and mobile site content. Monzo uses real-time transaction and location data to deliver contextually relevant experiences for customers traveling abroad via its mobile app. Sberbank makes personalized offers via its ATMs, while Wells Fargo has a built-in personal financial management tool called ATM Cash Tracker. Allstate uses IPsoft’s Amelia whisper agent to drive customer engagement and satisfaction. KeyBank and Morgan Stanley employ advanced analytics to help advisors deliver custom solutions to clients.
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