Trends Report

Forrester Infographic: Chinese Lenders Must Learn From Digital Lenders To Stay Relevant

December 9th, 2020
AG
Arnav Gupta
With contributors:
Frederic Giron , Sukriti Dangi , Katie Hampton , Han Bao , Bill Nagel

Summary

Recent Forrester Analytics Consumer Technographics® data reveals that digital lenders have gained significant mindshare among Chinese borrowers and often delighted customers with their service during the COVID-19 lockdown. Digital business strategy professionals at incumbents that want to stay relevant and ensure that they are keeping pace with their competition and the evolving expectations of borrowers should use this report to learn lessons from China's digital lenders.

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