In the face of the ongoing COVID-19 pandemic, business managers and leaders need to support their employees with a thoughtful, empathetic approach. Forrester's Q1 2020 Australian PandemicEX Survey lends insights into the employee experience (EX) among 274 Australian adults working part-time or full-time. CIOs and other executives should read this report to understand the impact of COVID-19 on employees and how to guide them through these historic challenges.