Best Practice Report

How To Build Sales Coaching Dashboards

January 1st, 2018

Summary

Sales enablement designs coaching programs, sets coaching expectations, and helps sales managers execute these elements. Sales operations works with sales enablement to create dashboards that facilitate effective and efficient coaching programs. This report shows companies how to create dashboards by combining leading, lagging, and certification KPIs, allowing sales managers to accurately assess and effectively coach sales reps.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.