Summary
Internet-of-Things (IoT) systems will enable companies to use networks of sensors and controls to better compete for customers and to offer new levels of customer engagement. But developing and deploying smart, connected products and retrofitting existing equipment is very challenging, requiring coordination of network connectivity, application protocols, data analytics, and system management. To succeed, CIOs will turn to a new category of software: IoT platforms. IoT software platforms simplify the processes of developing, connecting, controlling, and capturing insight from connected products and assets, allowing firms to sense and respond to changing customer needs. This report identifies the important features of IoT software platforms, six types of vendors developing and offering them, and how these platforms will evolve as enterprise software vendors extend their IoT capabilities.
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