Summary
To achieve high performance, technology executives must prioritize key IT capabilities aligned with their organization’s IT investment style. However, an effective IT operating model extends beyond IT capabilities. Investing in complementary non-IT capabilities boosts efficiency, innovation, and overall performance, allowing the IT operating model to evolve in sync with the IT strategy. This report helps technology executives identify the critical non-IT capabilities required to support and enable IT delivery, regardless of the chosen IT investment approach.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).