Job Description Template: Vice President Of Customer Experience

January 25th, 2022
With contributors:
Brian Mukasa , Harley Manning , Clarissa Skinner , Shayna Neuburg


The vice president of customer experience is a senior role with the responsibility of implementing an organization’s customer experience (CX) transformation and contributing to CX strategy. This template provides recommendations and sample language to craft a vice president of customer experience job description.

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