Best Practice Report

Manage Mindfully In Hybrid Work

A Line Manager’s Toolkit For Better Hybrid Outcomes

June 23rd, 2023
Angelina Gennis, Senior Analyst
Angelina Gennis Senior Analyst
J. P. Gownder, Vice President, Principal Analyst
J. P. Gownder Vice President, Principal Analyst
With contributors:
James McQuivey, PhD , Shynise McElveen , Anna Synakh

Summary

Managers of hybrid teams encounter new challenges in one-on-one and team engagement with their direct reports. We surveyed 828 employees through Forrester’s ConsumerVoices Market Research Online Community (MROC), Q4 2022 (Canada, UK, US) to understand hybrid work dynamics. While employees face new challenges, few leaders have access to guidance on how to enable, empower, and cultivate culture for their teams. This report introduces an approach and assessment to practice mindful management in hybrid work teams.

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