Summary
Enterprise architects, in many regulated industries, are refreshing their approach to information archiving. As newer, innovative vendors are assessed, enterprise architecture (EA) professionals must add new requirements to the product wish list. Archives are among the systems of record to be mined for business insights that provide sources of data, content, and customer communication. However, archiving technologies are often perceived as only serving the needs of back office, legal, or compliance roles. While this has historically been true, Forrester recognizes that some archiving vendors are transforming how these content repositories can be used. Forrester has assessed 31 archiving vendors in this market overview. Read this report to understand the vendor landscape and learn where the innovation is happening.
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