Trend Report

Myths And Truths About Daily Deals

 and  two contributors
Nov 07, 2011

Summary

While significant media and investor interest in daily deals has fueled the hype around this business model, data from consumers indicates that daily deals are significantly challenged models. While consumers enjoy receiving deals, these deals frequently cannibalize sales from otherwise lucrative shoppers. Furthermore, the challenges that these companies face to attract more online shoppers to subscribe to daily deal emails indicates that these models are expensive to scale. Because so many daily deal buyers are already customers of a merchant or brand, these programs will likely evolve to become components of merchant- or brand-sponsored loyalty programs rather than new customer acquisition tactics.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).