Vision Report

Operational Processes Will Be The Near-Term LLM Sweet Spot

LLMs Need AWAs: 10 Operational Use Cases Prove The Point

 and  six contributors
Oct 26, 2023

Summary

Enterprise-specific language models can improve operational work patterns in compliance, document automation, and customer communication. Clients have asked where the business value, risk, and deployment difficulty will be. We provide a heatmap to compare use cases that can benefit from large language model (LLM) integration. We cover the role of autonomous workplace assistants (AWAs) that will coordinate input and output processing and support required action components. Generative AI (genAI) with AWAs’ help will make process flows more intelligent and adaptive.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).