Trends Report

Oracle Is Well Prepared To Address NGOSS Opportunities

SWOT Analysis: Oracle Q4 2007

December 12th, 2007
With contributors:
Pascal Matzke , Thomas Mendel, Ph.D. , Janine Liu

Summary

Many telecom operators are beginning to implement next-generation operational support system solutions (NGOSS) to enable more efficient provisioning, deployment, and billing of communications services, and they are looking to vendors like Oracle for assistance. Oracle is known for providing telecom service providers with enterprise IT applications, such as CRM and ERP. In the past two years, Oracle has expanded its offerings for the telecom vertical market by making strategic acquisitions of leading business and operational support systems (BSS/OSS) software vendors like Portal Software, MetaSolv Software, and Netsure Telecom. While well positioned for success in providing telcos with end-to-end BSS/OSS solutions, Oracle's Communications Global Business Unit faces key challenges in the NGOSS arena, including incorporating Oracle's value-add into the acquired organizations and solidifying its credibility with risk-averse CIO and CTO purchasers of BSS and OSS solutions.

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