Trends Report

Oracle Is Well Prepared To Address NGOSS Opportunities

SWOT Analysis: Oracle Q4 2007

December 12th, 2007
With contributors:
Pascal Matzke , Thomas Mendel, Ph.D. , Janine Liu


Many telecom operators are beginning to implement next-generation operational support system solutions (NGOSS) to enable more efficient provisioning, deployment, and billing of communications services, and they are looking to vendors like Oracle for assistance. Oracle is known for providing telecom service providers with enterprise IT applications, such as CRM and ERP. In the past two years, Oracle has expanded its offerings for the telecom vertical market by making strategic acquisitions of leading business and operational support systems (BSS/OSS) software vendors like Portal Software, MetaSolv Software, and Netsure Telecom. While well positioned for success in providing telcos with end-to-end BSS/OSS solutions, Oracle's Communications Global Business Unit faces key challenges in the NGOSS arena, including incorporating Oracle's value-add into the acquired organizations and solidifying its credibility with risk-averse CIO and CTO purchasers of BSS and OSS solutions.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.