Partner Onboarding Framework: Acclimate Stage

January 1st, 2018

Maria Chien VP, Research Director

Stephanie Sissler VP, Principal Analyst

With contributor:

Karen Traikovich

Summary

The Forrester Partner Onboarding Framework is a process-driven approach that minimizes ramp-up time for new partners and maximizes ongoing partner engagement and productivity. The second stage of the framework details what should happen soon after a partner agreement is signed. During this stage, the supplier should make the partner feel welcome and reassured that the decision to sign up was the right one. In this report, we describe the acclimate stage in greater detail, defining the key activities, deliverables and enablers that ensure a supplier’s initial interactions with a new partner foster a successful partnership.

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