Summary
The COVID-19 pandemic accelerated every company’s digital transformation strategy — exposing most, paralyzing some, and leaving others forever lost in the wake of a challenging 2020 recovery. Business-savvy tech leaders will adapt their firm’s technology strategy to the rapidly and newly formed business and operating models required to succeed in this unsettled time. Geopolitical posturing and brinksmanship from the world’s biggest economies will force the CIO, traditionally taught to think global, to act local. In this report, we explore Forrester’s predictions for CIOs in 2021.
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