Predictions Report

Predictions 2024: Healthcare

Healthcare Organizations That Adopt New Technologies And Unconventional Remedies Gain The Advantage

November 1st, 2023
With contributors:
David Hoffman , Tiffany Do , Kate Pierpont


In 2024, healthcare leaders will navigate through financial and clinical hardships and invest in technology for their organizations while resisting the temptation to use it irresponsibly. Health systems will expand AI capabilities and create new experiences for patients and efficiencies for staff. The looming threat of hospital and unit closures will continue to plague both urban and rural hospitals. Health insurers will explore nontraditional benefits as they move toward whole-person value-based care. Policy, not technology, will dominate the discussion of when to incorporate AI into clinical operations. In this report, we dive into Forrester’s predictions for healthcare in 2024.

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