Trend Report

Prepare For Paper Decline: Offload Output To Document Processing Service Providers

 and  two contributors
Sep 20, 2011

Summary

Document processing services (DPS) encompass a diverse set of specialized services, such as capture, printing, and office fleet management for document-intensive business processes. Three distinct service segments — hosted repository, document output, and managed print services (MPS) — continue to address the decline of paper and help organizations tame business processes by using the full spectrum of structured and unstructured content. Technology advances and stiff competition for declining paper volumes have pushed document output providers — which outsource commercial, transactional, and marketing output — to record low price points, making in-house printing plants increasingly untenable as CFOs sniff out their true cost. Business process pros should turn to DPS providers as a part of their enterprise strategy to build shared corporate solutions for customer communications and reduce the costs of document-intensive processes.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).