Trends Report

Privacy, Automation, And Demographics Challenge The Records Management Status Quo

Key Findings From The Forrester/ARMA International Records Management Online Survey, Q1 2017

August 17th, 2017
With contributors:
Enza Iannopollo , Madeline King , Alex Cullen , Sam Bartlett


2017 marks the eighth year that ARMA International and Forrester Research have surveyed records and information management (RIM) professionals to track the key trends and challenges facing the profession. Over 200 respondents from around the world shared their perspectives in this Q1 2017 survey. Enterprise architecture (EA) professionals play an essential role supporting content management, records management (RM), information governance, and compliance programs and must be aware of these key challenges and trends.

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