Summary
The economic crisis is pushing heads of branch networks to close branches to save costs.
Banking leaders justify these decisions by also pointing to the fast-rising adoption of digital channels in recent months.
In this branch network overhaul, banks should also consider the critical role branches play in enabling highly valuable human interactions. Read Forrester’s T he Renaissance Of Branch Banking In Asia Pacific and book an inquiry for help.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).