Trends Report

Remote Work Will Accelerate Enterprise Content Management Into The Cloud

July 27th, 2020

Summary

Cloud facilitates easier access to essential documents and processes for remote and home office workforces, enabling continuity of operations. Mature enterprise content management (ECM) vendors have large numbers of on-premises customers and offer deployment options for hosted, hybrid, and managed service cloud models. Mature vendors are actively maturing or rearchitecting their platforms for multitenant software-as-a-service (SaaS). SaaS content platforms typically have a faster pace of innovation than hosted or on-premises systems, with vendors driving their roadmaps with data and insights based on customer adoption patterns.

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