Trends Report

Solve Your Top Content Challenges With Flexible, Modern Platforms

October 14th, 2021
With contributors:
Srividya Sridharan , Fayzan Sabri


Enterprise content management is not a single technology but a broad spectrum of collaboration, process automation, and governance capabilities. The market has shifted to cloud-native, modern platforms fueled by intelligent content services. This report outlines the capabilities that define the market and helps enterprise architects keep their roadmaps current. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy, most recently to reflect current trends in the market.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.