Summary
Technology executives must adapt to constantly changing realities in the era of customer obsession and digitalization — traditional IT operating models, developed as a collection of resource pools of similar skills, can’t keep up. Instead, leading tech execs seek competitive advantage with a dynamic IT operating model built on individual units of operation, each redesigned around the work. But where to locate these operating units? This report helps tech execs understand the optimum location for their operating units to enable them to function and deliver value.
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