Summary
B2C marketing leaders invest in martech solutions to understand their customers and deliver personalized customer experiences that personify their brand strategy. But maximizing the value of martech investments requires progress on multiple fronts. Today’s marketing executives must evolve their martech ecosystem in sync with advancing technology capabilities, elevate their remit across the entire marketing mix, and embolden marketers through collaborative approaches and measurable outcomes. Forrester has crafted a series of scenario quick start cards to help marketing leaders tackle six of their most urgent challenges to become evolved, elevated, and emboldened.
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