Summary
As today's empowered consumers demand more of the retail experience than ever before, leading retailers and brands are investing to rethink and reinvent their customers’ cross-touchpoint experiences. The Forrester Retail Quarterly Earnings Review highlights key quotes and trends from the earnings calls of 19 publicly traded retail companies. Among other highlights, eBusiness and channel strategy professionals can learn about Ulta acquiring two technology companies, Wayfair investing in supply chain, and Walmart growing in China.
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