Trends Report

The State Of Autonomous Workplace Assistants, 2023

Despite Their Infancy, They Are Very Well Worth The Trouble

November 9th, 2023
Craig Le Clair, VP, Principal Analyst
Craig Le Clair VP, Principal Analyst
With contributors:
Glenn O'Donnell , Brian Hopkins , Renee Taylor-Huot , Audrey Lynch , Kara Hartig

Summary

Autonomous workplace assistants (AWAs) are arriving early due to generative AI (genAI). Innovative organizations must take advantage of these digital workers that augment and complete workplace tasks. Governance and practices need to be developed urgently. In this report, you will learn about four AWA use cases, how to apply them, and how six industries will use them.

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