Trends Report

The State Of The Enterprise Software Giants In 2023

High-Tech Providers Pursue Breadth At The Risk Of Mediocrity

September 5th, 2023
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
Andrew Hewitt, Principal Analyst
Andrew Hewitt Principal Analyst
Kate Leggett, VP, Principal Analyst
Kate Leggett VP, Principal Analyst
Akshara Naik Lopez, Senior Analyst
Akshara Naik Lopez Senior Analyst
Joe Stanhope, VP, Principal Analyst
Joe Stanhope VP, Principal Analyst
Lee Sustar, Principal Analyst
Lee Sustar Principal Analyst
Rusty Warner, VP, Principal Analyst
Rusty Warner VP, Principal Analyst
With contributors:
Stephen Powers , Sharyn Leaver , J. P. Gownder , Allie Mellen , Cheryl McKinnon , Noel Yuhanna , James McGlynn , Rachel Birrell

Summary

A small set of giant firms dominates the business software industry and represents massive spend for enterprises. They preach a credo of unified data models and integrated end-to-end processes supported by a broad portfolio. But they all have a different focus, investments, and leadership — and different stages of maturity and momentum. This report helps leaders understand the current performance, risks, rewards, and direction of these software giants as they consider what role they should (or shouldn’t) play in their technology strategy.

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