Best Practice Report

The Total Economic Impact™ Methodology

TEI Business Cases Capture The Full Economic Opportunity Of Your Technology Investments

August 2nd, 2021
With contributors:
Corey McNair , Benjamin Brown , Matthew Guarini , Andrew Bartels , Lewis Nottonson , Peggy Dostie


Behind any business and technology investment is the ever-present question of "What am I going to get for my money?" Forrester developed the Total Economic Impact™ (TEI) methodology to help answer this question. TEI provides a rigorous cost and benefit analysis framework that incorporates future technology, business flexibility, and associated risks. Technology solutions increasingly influence companies’ strategic direction and differentiation. It’s more important than ever to utilize a consistent, repeatable evaluation process to make the best decisions, achieve the desired results, and share those results with colleagues, partners, or customers.

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