Best Practice Report

The Uses, Misuses, And Abuses Of Tech Budget And Spending Benchmarks

How (And Whether) To Organize A Tech Benchmarking Exercise

April 14th, 2022
With contributors:
Matthew Guarini , Frederic Giron , Rachel Kwon , Michael Kearney , Ian McPherson

Summary

Companies often task tech executives with establishing tech budget and spending benchmarks. But these benchmarks seldom provide more than reference points for other companies’ tech spending structures, which frequently have different business contexts. This report helps tech executives understand the limitations of tech budget and spending benchmarks and how to use business value to determine whether their tech organization’s spending supports the company’s overall business objectives.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.